Distance Sales Agreement

1. PARTIES

1.1. SELLER:

Commercial Title: Hipopotamya Bilişim Limited Şirketi

Address: Saraykent Mahallesi Akçay-2 Sokak No:28/9 Antakya/Hatay/Türkiye

Tax Office: 23 Temmuz

Tax Number: 4631327782

Phone: +90 850 307 8897

E-Mail: [email protected]

1.2. BUYER:

Name - Surname / Company Title:

Address:

Phone:

E-Mail:

2. DEFINITIONS

• SELLER: Hipopotamya Bilişim Limited Şirketi which sells e-pin and digital products through the Hipopotamya.com website and mobile applications.
• BUYER: The person who purchases digital products from the seller by becoming an individual or corporate member of Hipopotamya.com.
• WEBSITE: The e-commerce platform that covers the domain name www.hipopotamya.com and sub-domain names linked to this domain name, all rights of which belong to the seller.
• PRODUCT: Digital codes and e-pin services that are consumed instantly, offered on Hipopotamya.com. Products are digital and do not require physical delivery.
• DISTANCE SALES AGREEMENT: The legal agreement between the seller and the buyer for products delivered instantly in electronic environment.
• E-PIN: Electronic codes with a specific value, provided for use in online games and digital platforms.
• DELIVERY: Products are delivered digitally to the buyer immediately after the order and communicated to the buyer via e-mail or system notifications.
• PAYMENT SERVICE PROVIDER: Third-party payment service providers that the seller is contracted with, which perform payment transactions. The seller reserves the right to change the payment provider if deemed necessary.

3. SUBJECT AND SCOPE OF THE AGREEMENT

3.1. This agreement covers the sale and delivery of digital products ordered by the BUYER in electronic environment, in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts No. 29188.

4. PRODUCT CHARACTERISTICS AND SALES CONDITIONS

• Product Name:
• Quantity:
• Delivery Address: Online Delivery
• Person to be Delivered:
• Invoice Address:
• Total Order Amount:
• Payment Method: Credit card, bank transfer, cryptocurrency or alternative payment methods.

5. GENERAL PROVISIONS

• 5.1. The buyer declares that they have examined all the features of the product to be purchased, approved it in electronic environment, and accepted the terms of this agreement.
• 5.2. The seller ensures that the e-pin or digital codes to be delivered to the buyer are valid and usable. However, the seller is not responsible for problems that may occur due to incorrect or faulty use after the buyer receives the products.
• 5.3. Due to the nature of digital products, delivered e-pin codes are one-time use and cannot be exchanged or refunded in any way.
• 5.4. The validity and terms of use of e-pin codes on the relevant platform should be checked by the buyer before purchase. The seller is not responsible for changes on third-party platforms.
• 5.5. The product is not delivered until payment is completed. Delays may occur due to technical problems during the payment process.
• 5.6. The seller may request identity verification documents from the buyer due to legal requirements.
• 5.7. In order to purchase products from the seller, the buyer must be over 18 years old.
• 5.8. The prices of products are included on the site in Turkish Lira, with value added tax added.
• 5.9. The buyer must have sufficient balance in their account to purchase products from the seller. If the balance is insufficient, the purchase cannot be made.
• 5.10. All purchases made in the face of fraudulent transactions, scams, money laundering are stored in the database for 5 years and may be submitted to legal authorities upon request.
• 5.11. Digital codes (E-pin) purchased through Hipopotamya.com are valid only in Turkey. However, validity conditions may be exceptional if otherwise stated in the product details.
• 5.12. In payments made with credit card, only the card number may be recorded to confirm payment security. Other data required for the completion of payment processes are not recorded.

6. RIGHT OF WITHDRAWAL AND REFUND

6.1. You can access detailed information about the right of withdrawal and refund conditions at https://www.hipopotamya.com/en/refund-agreement.

7. INTELLECTUAL PROPERTY RIGHTS

7.1. All intellectual property rights of the content offered on Hipopotamya.com belong to the seller. Unauthorized sharing or use of content is prohibited.

8. PROTECTION OF PERSONAL DATA

8.1. You can access detailed information on the processing and protection of personal data at https://www.hipopotamya.com/en/kvk.

9. DISPUTE RESOLUTION

9.1. In case of a dispute between the parties, Consumer Arbitration Committees are authorized up to the amount determined by the Ministry of Customs and Trade each year, and Consumer Courts are authorized above this amount.

10. VALIDITY

10.1. You can access detailed information about the user agreement at https://www.hipopotamya.com/en/user-agreement.

10.2. This Agreement has been read, accepted and confirmed by the parties in electronic environment. In matters not regulated in this Agreement, the provisions of the Consumer Protection Law No. 6502 and other relevant legislation shall apply.